A: At Neonstock, we bring your ideas to life with high-quality, customizable LED neon signs. Whether for your home, business, events, or gifts, we guarantee durability, creativity, and outstanding customer service.
A: LED neon signs are modern alternatives to traditional glass neon signs. They use flexible LED strips encased in a silicone tubing that mimics the look of traditional neon. They’re energy-efficient, durable, and safer than glass neon.
A: Following are the benefits of LED neon signs compared to traditional glass neon
A: Our LED neon signs have an average lifespan of 50,000 hours, which translates to many years of use.
A: You can order us by following methods.
A: Yes! We encourage you to get a free quote by submitting your design or description through our website or contacting our support team.
A: We accept vector files (AI, EPS, PDF, SVG) for best results. We also accept high-resolution raster files (PNG, JPG) but vector files are preferred.
A: Absolutely! Our highly skilled design team can help you create a custom design based on your ideas, text, or images. Just provide us with as much detail as possible and we will send you a mockup for your review within 24-48 hours.
A: We offer a wide range of colors, including standard colors like white, warm white, red, blue, green, yellow, pink, and purple, as well as customizable RGB color changing options.
A: We offer several backing shapes to match your design and aesthetic preferences:
A: It depends on your design!
A: We offer clear, frosted, black, white, gold, silver and even UV-printed backgrounds. A clear backing gives a floating effect, while frosted or black backings can make the neon stand out more.
A: Yes, depending on the backing type. Clear backings are less noticeable, while colored or full-panel backings are always visible.
A: Yes! We can cut the acrylic to match unique designs, logos, or creative shapes beyond standard options.
A: Our standard acrylic backing is 5mm thick, but we can provide thicker options for larger or outdoor signs.
A: No, our high-quality acrylic is UV-resistant and will not yellow or discolor over time.
A: An acrylic box LED neon sign is a 3D enclosed case where the neon tubing is mounted inside a clear, frosted, or tinted acrylic box. It offers a modern, framed look and added protection.
A: The main benefits of an acrylic box sign are as under:
A: We can customize the size based on your needs, from small desktop signs to large display
A: A freestanding neon sign is designed to stand on its own without wall mounting. It typically comes with a solid acrylic base, metal stand, or enclosed acrylic box for stability.
A: The base options for freestanding neon signs are as follow:
A: Yes! We can create unique shapes, from logo cutouts to full-body standees.
A: Yes! They are lightweight and easy to move, making them great for events, trade shows, and retail displays.
A: Most come fully assembled, but larger signs may require simple attachment of the base or stand.
A: We have a wide range of pre-selected font options available via our online design tool. If you have a specific font in mind, you can provide us with the font file.
A: Our signs come with pre-drilled holes and mounting hardware. Installation is simple:
A: Our highly skilled installation technicians will install the sign within the the range of Chicagoland and surrounding suburbs. Installation fees applies depending on the location, the size of the sign and the backing shape.
A: Yes, we offer a 1-year warranty on all our LED neon signs, covering manufacturing defects.
A: Our signs come with a standard power adapter that plugs into a regular wall outlet. We offer adapters compatible with various international power standards (110V-240V)
A: Each sign comes with a transparent 2-meter (6.5 ft) exit cord, giving you flexibility for installation. If you need a longer cord, we offer custom length options upon request.
A:The exit cord is the cable that connects the neon tubing to the power adapter. It is transparent and designed to be discreet and easy to hide when mounted on walls.
A: Yes! We offer dimmable options, and you can control the brightness with an included remote controller
A: Most of our signs require a wall plug, but we do offer battery-powered options for smaller signs.
A: We offer both indoor and outdoor rated signs. Be sure to specify your intended use when ordering. Outdoor signs are designed with weatherproof materials.
A: Production time typically takes 5-7 business days, and shipping time is approximately 7-14 business days depending on your location. We’ll provide an estimated delivery date when you place your order.
A: Yes, we ship worldwide.
A: Due to the custom nature of our products, we typically do not accept returns. However, if your sign arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery, and we’ll arrange for a replacement or repair. All of our custom signs are non-refundable.
A: We take great care in packaging our signs to ensure they arrive safely. They are typically wrapped in protective foam and packaged in a sturdy cardboard box.
A: Yes! Please reach out to our team to check availability. Rush orders usually take about 2-3 business days for production depending on the volume and 3-4 business days for shipment depending on your location.
A: You can cancel within 4 hours of placing your order. Rush Orders within 1 hour of placing your order. After that, production begins, and cancellations are not possible.
A: We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other online payment options.
A: Yes, we use secure payment gateways to protect your payment information.
A: UV printing is a high-resolution printing technique that applies ink directly onto the acrylic backing of the sign. This allows for detailed images, logos, or patterns to be printed behind or around the LED neon tubing, enhancing the overall design.
A: UV printing adds intricate details, gradients, and textures that traditional neon alone cannot achieve. It’s perfect for adding backgrounds, logos, shadows, or multi-color effects.
A: No, UV printing is highly durable and resistant to fading. The ink is cured with ultraviolet light, making it scratch-resistant and long-lasting.
A: Yes! We use weatherproof UV inks that can withstand outdoor conditions without fading or peeling. If you need an outdoor sign, let us know so we can apply additional protective coatings.
A: A regular LED neon sign consists of only neon tubing shaped into letters or symbols. A UV-printed neon sign combines printed artwork with neon lighting, adding more depth, color, and customization possibilities.
Illuminate your space with high-quality, custom neon designs. Whether you’re looking to enhance your brand, decorate your home, or add a unique touch to an event, our premium neon creations are crafted to perfection.
