Privacy Policy for Neonstock Corp. – Online LED Neon Sign Company

Website address: https://neonstock.co

Effective Date: 2020-12-09/2025-12-31

Neonstock (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

• Personal Identification Information:

When you purchase products or sign up for our newsletter, we may collect your name, email address, phone number, billing and shipping address, and payment information.

• Usage Data:

We may collect information on how you access and interact with our website, including your IP address, browser type, browser version, pages visited, and the time and date of your visit.

• Cookies and Tracking Technologies:

Our website uses cookies to enhance your user experience. Cookies are small files placed on your device that allow us to collect and store certain information. You can choose to disable cookies through your browser settings, but this may limit some functionalities of our website.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process transactions:

We use your personal and payment information to complete and manage orders.

• To improve our services:

We use your feedback and usage data to improve the performance and functionality of our website and products.

• To send promotional emails:

We may use your email address to send you promotional material, newsletters, or special offers, if you have opted in. You can unsubscribe from these emails at any time by clicking the unsubscribe link in the email or contacting us directly.

• To enhance customer service:

Your information helps us to respond more effectively to your customer service requests and support needs.

3. Data Security

We take reasonable steps to protect the personal information you provide to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with the following entities:

• Service Providers:

We may share information with third-party companies or individuals who assist us in providing services, such as payment processors, shipping companies, and email service providers.

• Legal Compliance:

We may disclose your personal information if required by law, regulation, or legal process (e.g., a court order).

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party websites you visit.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

7. Your Rights and Choices

• Access to Information:

You have the right to access the personal information we hold about you. You can request a copy of your information by contacting us.

• Correction:

If you believe any of your personal information is incorrect or incomplete, you can request that it be updated.

• Deletion:

You may request the deletion of your personal information, subject to certain exceptions (e.g., if we are required to retain the information for legal reasons).

• Opting Out of Communications:

You can opt out of receiving marketing emails at any time by using the unsubscribe link in the emails or by contacting us directly.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Neonstock Corp.

Email: hello@neonstock.co

Phone: +1 7737807676

Address: 4752 N Avers Avenue, Chicago IL 60625 

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.